Shop Policies

Hand Crafted Jewellery Disclaimer



Every single keepsake item produced in our studio is lovingly and carefully hand crafted, as such each special piece is completely unique. Although we always follow design briefs, DNA element colours, textures and styling selections chosen are only some of the factors that determine the final look and appearance of each keepsake. 


The photos on our website and social media pages are basic examples of the design style, and we are unable to guarantee a specific outcome. Please allow for variances in how your pieces look.


By choosing a handmade design and not a machine produced piece, you may also see evidence of that in your keepsake.

Common variations in handmade resin jewellery may include small air bubbles, molding lines/seams, variations in element placement, and evidence of hand shaping and molding parts of your jewellery.  Very rarely is there uniform "perfection" in handmade resin work, and to invest in a piece of Iddy Biddy Buddah Designs jewellery is to invest in handmade workmanship and all the variations that can result.


Terms and Policies
By placing an order and completing a purchase with Iddy Biddy Buddah Designs the customer is expressing agreement to be bound by all shop policies, terms and conditions. Customer understands that a tangible jewellery product will be created using their own elements provided and mailed to Iddy Biddy Buddah Designs’ studio at their own expense, and it is these elements that will be used to create their personal DNA jewellery.
By choosing to place an order with Iddy Biddy Buddah Designs and use the elements of their choice for preservation, the customer understands that we are using natural elements that have expected variations and that the completed piece may not resemble any completed pieces that have been seen, photographed and published by Iddy Biddy Buddah Designs onto their website or any social media pages.  These photographs are intended to be a catalog of previous work and do not guarantee any specific outcome of any particular piece. This includes but is not limited to colour of the finished piece, placement or settling of inclusions, textures, or other visual differences.
By placing an order with Iddy Biddy Buddah Designs, the customer understands that the elements provided to be created into jewellery will be the largest determining factor in the final look and outcome of the piece and that this is beyond the control of the creator.
By placing an order with Iddy Biddy Buddah Designs, the customer understands that with all custom created/made-to-order we cannot guarantee a final outcome or guarantee specific satisfaction of the customer for the final outcome of a particular piece. The customer agrees to examine the portfolio of Iddy Biddy Buddah Designs to determine if the style and artistic eye and skill of the designer meets the customer's artistic preference while understanding that no previously created work is guaranteed to be replicated.
The customer agrees that more satisfaction issues can arise if there are unclear or ambiguous requests and instructions given or incorrect information supplied. The customer understands that Iddy Biddy Buddah Designs holds no responsibility for any final outcome that does not meet the customer's satisfaction that is a result of incorrect or ambiguous information given by the customer. Please note that Iddy Biddy Buddah Designs is always available for consultation prior to placing an order, and we encourage all customers to take advantage of that opportunity.
 

Warranties
Iddy Biddy Buddah Designs offers a 30 day warranty for any jewellery settings sourced through our business. Any failure of our jewelry settings within 30 days of receiving your jewellery as indicated by the postal delivery timestamp will be considered a manufacturing error and will be rectified as deemed necessary by Iddy Biddy Buddah Designs. Customers experiencing any manufacturer defects to their jewellery settings are expected to contact Iddy Biddy Buddah Designs immediately to arrange rectification of the issue and are expected to mail their defective item back to Iddy Biddy Buddah Designs within two weeks of contact about the issue.  Jewellery not mailed back within this two week time frame will not be addressed and rectified by Iddy Biddy Buddah Designs.
Please be advised that our 30 day setting guarantee only applies to complete jewellery settings that are purchased directly through Iddy Biddy Buddah Designs. Any jewellery parts such as wire wrapping services or jewellery settings (rings, bracelets, chains, etc) obtained and purchased separately from Iddy Biddy Buddah Designs are purchased at the sole discretion and responsibility of the customer. We do not accept responsibility for any design work or jewellery settings purchased separately from another artist to be used with our DNA artistry. The customer assumes responsibility for these pieces and assumes sole responsibility if their separately purchased jewellery setting becomes damaged or broken. Iddy Biddy Buddah Designs will not remake or repair a DNA stone for free that is set into a broken and irreparable jewellery setting that was purchased separately outside of Iddy Biddy Buddah Designs.
Warranty defects do not include any issues that appear to be the result of improper care by the customer or abusive use to the jewellery and these circumstances are determined at the sole discretion of Iddy Biddy Buddah Designs. This warranty does not include improper or abusive treatment and handling of the jewellery by the customer or anyone else in contact with the jewellery, including professional jewellers. Any damage or breakage to the jewellery after 30 days will fall outside this warranty period and is not the responsibility of Iddy Biddy Buddah Designs, and by placing an order with Iddy Biddy Buddah Designs, you agree to our warranty terms.
The quality and longevity of your DNA keepsake has no specific warranty attached to it because the long lasting quality of the DNA keepsake is directly determined by the care and treatment it receives from the recipient. The customer understands that following all jewellery care instructions provided by Kddy Biddy Buddah Designs is absolutely critical to the integrity of the DNA keepsake quality and life and that Iddy Biddy Buddah Designs will not be responsible for any damage, loss, repair or attention needed to any DNA keepsakes that have resulted in improper handling and care by the wearer.